Troubleshooting Guide

In common with other health products, Soratinex does not have a 100 per cent efficacy rate. However, if you feel it isn’t working for you, there might be an underlying  reason and so before you stop using the treatment, take time to read the guide below to ensure you’re giving yourself every opportunity to take advantage of the benefits Soratinex can bring. 


  1. The treatment is stopped too soon:

When you first use Soratinex, it is important that you follow the instruction to persevere for up to eight weeks (see the package insert). Unlike steroid creams, which can act aggressively and quickly within a few days because of their anti-inflammatory properties, Soratinex’s less-aggressive healing can take longer.

Herbal extracts and vegetable oils are gentle; they act slowly, so even after two weeks of use the improvement may not be yet visible. The time you achieve positive results could be at the upper end of the scale depending on the severity of your psoriasis, or if your plaques are thick, or your skin dehydrated.

With thicker plaques, it is important to apply the Skin Gel correctly. The gel contains fruit acids which help break down the plaques and allow the other active ingredients in the products to work on new skin. Don’t leave the gel on for longer than 10 minutes - but give it enough time to work; between three and 10 minutes depending on the thickness of your plaques. If you feel a slight tingle or mild stinging, then it’s time to wash off the gel as it has already reached the tender skin below.

Once plaques have been broken down, patient and twice-daily application of the Skin Cream and Skin Oil helps to improve the condition of the skin and restore its hydration, while reducing the symptoms of burning and itching.

  1. The wrong kind of psoriasis:

Soratinex has been developed for the treatment of plaque psoriasis (psoriasis vulgaris), which is the most common type, and guttate psoriasis. Although we have had reports that the therapy has relieved eczema symptoms too, we do not recommend the products for treatment of other skin conditions. 

The use of this product is not recommended for other types of psoriasis. With some types (pustular psoriasis, psoriasis palmoplantaris) it may even be contraindicated.

  1. Allergic reaction to any of the ingredients:

Although Soratinex products a made from natural oils, simple plant ingredients and minerals, it is worth checking the list of ingredients before use to ensure you are not allergic to any of them.

Some people experience a mild (and harmless) stinging after using the gel. More serious allergic reactions and folliculitis (inflammation of the hair follicles) are very rare but if you experience an unusual reaction, wash the affected area and see your doctor.

One very important piece of advice: Soratinex products should not be used concurrently with phototherapy, so it is not recommended that you sunbathe or visit a solarium during treatment.

  1. Infections:

If you have any kind of inflammation, infection or illness this could affect the efficacy of Soratinex. Because psoriasis is an auto-immune disease, the stronger your immune system is (and the healthier you are), the more likely you are to be able to combat your symptoms. Therefore, if your immune system is weakened, this could slow down the regression of symptoms while using the treatment.

We have received information that where an inflammation, infection or illness was identified and treated, Soratinex immediately became more effective. Examples included an infected wisdom tooth and a decreased thyroid function.

  1. Use of certain types of medicines with the treatment:

Some blood pressure medicines could worsen the symptoms of psoriasis, or even cause their occurrence, and so reduce the effectiveness of Soratinex.

These are most-often beta-blockers, which are used to lower blood pressure. Therefore, if you suffer from psoriasis and also need medicine to lower your blood pressure, consult with your doctor. If you have been using a medicine for a long time, and the symptoms of psoriasis persist, your doctor might consider switching to another type of medicine for reducing high blood pressure.